We are striving to become recognised as the leading engineering and construction services company, known for helping our customers deliver their infrastructure and construction projects more quickly, safely and efficiently.
To achieve this we must attract, recruit and retain the best people to work in Mabey and have a sustained culture of excellence in all we do:
- Safety – we aim to be an exemplar company in our sector, and beyond
- Service – we aim to deliver best in class service to our customers
- Engineering – leading in innovative solutions to complex challenges
- People – attracting and retaining great people, engendering advocacy.
Our Culture is enabled by our Values which influence how we work every day:
Safety, Integrity, Respect, Excellence, Service.
The way we differentiate ourselves is by bringing these values to life through daily customer experiences that we are proud of.
Our safety vision is “everyone home, injury free, every day”.
We take personal responsibility for the health, safety and wellbeing of ourselves and others. Helping our customers make their sites safer and more productive is a commitment that is respected by all Mabey employees.
Our customers view us as trusted, long-term partners who behave fairly and with integrity at all times. Committing to high standards is intrinsic to the Mabey way of doing business and we will support all our people in doing the right thing. We take ethical standards seriously and are committed to improving our practices to combat slavery, forced and compulsory labour and human trafficking within our Modern Slavery policy.
Treating colleagues, customers, the environment and communities in which we operate with respect helps to strengthen the longevity of our partnerships.
In practice, we cannot expect customers to think of us as a valued supplier if we do not demonstrate our respect to them.
We show this by ensuring customers understand complex engineering terms and respecting their own worksites and people.
It also means listening to other ideas and viewpoints, and accepting differences.
The high quality products and personal services that define Mabey demonstrate our passion for excellence. We are committed to seeking new and innovative ways to create exemplar solutions for our customers.
In practice, Mabey is defined by the quality of its products, services and people.
We aim for our customers to be proud to work with Mabey and be happy to recommend our services to colleagues and friends.
We have strong relationships with our customers. Mabey is renowned for exceeding customer expectations through the quality of our engineering expertise and service.
It is the way we do things that makes all the difference. High quality customer services and engineering expertise are key differentiators and come in many forms.
We aim to work closely with customers, understanding their challenges and opportunities and helping their teams deliver their projects more quickly, safely and efficiently.
We want our customers to be confident about our service promise. That means we communicate clearly before, during and on delivery of our part of their project.